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Exclusions For On-access Scanning Is Important!

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bbriley42
bbriley42
edited January 2012 in Antivirus

I have used BD in the past, but gradually got away from it. However, I just jumped at the "Lifetime" (5 years) license for BD IS 2012 and quickly installed it. I immediately began having trouble starting my browsers - Firefox 10 and MSIE 9, each of which now required several minutes to start! Finally, I realized what the problem was - it was the "on access" scanning feature of IS 2012! So I went through the settings and disabled the "on access" scanning for the browser executables - and suddenly I was quickly able to access my browsers quickly.


It might pay BitDefender to alert new users to this "on access" scanning feature, just so they don't get upset at not being able to instantly access some programs. What I do NOT understand is why the browsers were so slow in starting up after BD IS 2012 was installed and yet other applications, like Microsoft Word, were NOT any slower in starting up. Can anyone explain this?


Thanks to the BitDefender team for all the hard work that has on into BD Internet Security 2012! Blessings TO all of you and THROUGH all of you into this world, which so badly needs peace.

Comments

  • rootkit
    rootkit ✭✭✭
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    Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • bbriley42
    bbriley42
    Options
    Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.


    Hi Christian - I am now satisified with the way in which BD IS 2012 is running (by making the browsers exempt from on-demand scanning). I would be willing to send the log file to you as requested, but I don't understand why you are asking. Am I doing something wrong by making the browser folders exempt from on-demand scanning? Please let me know. Thanks.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I need the logs to see if everything is functioning properly.


    Please send me a PM with them.


    Thank you.

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