"autoscan Settings Changed" In Event Log
Hi guys
I have 2 issue with my BD internet security 2012.
first:
in about 1 hour I have 28 antivirus event log that says "autoscan settings changed". autoscan is on, but its become on and off itself.
why autoscan become on and off continually?
second:
my computer crash every time I run proxifire portable app . I added this program folder in excluded list but not resolved.
Please help me
thank you
Comments
-
Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.0 -
Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.
Ticket ID:201202281027252
Thank you.0 -
Hello
I have created a new ticket in the system and closed the old one.
201203021008949
I will reply in a few minutes.
Take care.0 -
Hello
I have created a new ticket in the system and closed the old one.
201203021008949
I will reply in a few minutes.
Take care.
I replayed the generated .arn file
I found the reason of my first issue
I use VLC 2.0 App and every time I make it full screen auto scan become disabled and every time i come back from full screen it become ON.
Please fix it0 -
Hello
Welcome back.
Please check you Inbox in about 20 minutes. I will send you a reply.
Thank you.0 -
Hello
Welcome back.
Please check you Inbox in about 20 minutes. I will send you a reply.
Thank you.
I edited that file and now my first issue is resolved.
I never give that log.
thank you0 -
Hello
Could please send me a download link of that application so I can send it to our labs?
Also, I will close the ticket in the system and we will continue the discussion over here.
Thank you.0 -
Hello
Could please send me a download link of that application so I can send it to our labs?
Also, I will close the ticket in the system and we will continue the discussion over here.
Thank you.
Thank you
the Program link is http://www.proxifier.com/distr/ProxifierPE.zip0 -
Hi
The software is still in analysis.
Until I receive the an answer, could you please add it to the Exclusions list and check if everything is OK?
http://forum.bitdefender.com/index.php?showtopic=30243
Thank you.0