[resolved] Auto Scan Issue

coolcool1227 · July 2012

Whenever the system is boot up or resume from Hibernation, the pending issue for AutoScan is displayed although I postponed it permanently.

zeeeek_oooo · July 2012

i have the same problem

rootkit · July 2012

Hello

I will need some scan logs in this case.

Please follow the steps explained in the article below and send me via PM the generated log file:

If the file is too big to attach it, upload it on

or

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day!

coolcool1227 · July 2012

PM sent.

rootkit · July 2012

Hello

I have escalated the reported issue to our developers and the fix should be released soon.

Thank you very much for your patience Omer

Take care.

coolcool1227 · August 2012

Any update? The issue is not resolved yet.

coolcool1227 · September 2012

Still not resolved.

rootkit · September 2012

Hello

Please tell me if this is reproducing with 16.20.

Thank you!

coolcool1227 · September 2012

Still not fixed with the latest update.

coolcool1227 · September 2012

Not even in the Build 16.21.0.1504

rootkit · October 2012

Hello

This issue was resolved with the latest product update, 16.22.xxxx

Thank you!

Comments