Autoscan Off After Every Reboot

My autoscan is disabled everytime i reboot and then i need to open bitdefender to resolve this problem. I'm using total security 2013.


I got a arn. file but cannot place it here cause it's to big.


Kind regard

Comments

  • Hello noobzr and welcome to the forum,


    Did you tried repair ?


    Best regards.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Welcome to the forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.


    Please follow the steps below and send us the result:


    a ) Go to this page


    http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.


    b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;


    c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;


    d ) Click on the Disk icon right under File and chose any location folder on your computer;


    e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    We will analyze the information you sent and then reply with a possible solution in the shortest time.


    Have a nice day.

  • Hello noobzr and welcome to the forum,


    Did you tried repair ?


    Best regards.


    I was having the same problem. Did the repair function and all is well now. Thanks.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Welcome to the forums!


    I am glad to hear that, but we will wait for noobzr to post here his feedback before declaring this resolved.


    Have a wonderful day!