Mybitdefender Activation
I have had the 2012 product since the beginning of the year but never joined MyBitdefender (at least, I don't think I did). I recently installed the 2013 update and included a MyBitdefender id. Now, I frequently get a popup message saying:
You are logged in as: [my correct email address]
Your account is pending activation. Please check your
email and click the activation link.
I never got an email to click on an activation link. Twice, I got an option to click a button to have MyBitdefender send me an email - I clicked, it never came. I'm not getting that option any more but I do get the one above. I would be happy to click an activation link if one came my way but, most of all, I want to stop getting that annoying popup.
What do I do?
Thank you.
Comments
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I also have this issue please can we have a solution.
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Could someone from Bitdefender please respond to this question?
Thank you.0 -
It's been over a month now since I asked this question. Would someone please provide an answer.
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Hello
I am sorry for the delay of our answer and I hope to assist you in a timely fashion from now on. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created.
Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.
DO NOT POST THEM ON THE FORUMS!
Thank you!0 -
i am too having this issue
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Hello
Follow the steps from this post and send me the requested information:
http://forum.bitdefender.com/index.php?sho...st&p=163400
Take care.0