Merging Keys!

Shan
Shan
edited February 2013 in Registration & others

Before installing Bitdefender Internet security, I directly entered 2 keys of BIS 2013 by opening an ac in my.bitdefender.com->Products->License keys. But after installing, the keys didn't get merged.


I tried registering with the 2 keys, it says successfull for both, but still shows 363 days, even after restarting PC.


Please Help!

Comments

  • columbo
    columbo ✭

    Hi Shan, and welcome :)


    You may get a quicker response by trying one of the other support options, like Chat, or Phone support (which is not a free call) that can be found here: http://www.bitdefender.com/support/contact-us.html


    Hope this helps,


    Columbo

  • mehmetaslan
    mehmetaslan
    Before installing Bitdefender Internet security, I directly entered 2 keys of BIS 2013 by opening an ac in my.bitdefender.com->Products->License keys. But after installing, the keys didn't get merged.


    I tried registering with the 2 keys, it says successfull for both, but still shows 363 days, even after restarting PC.


    Please Help!


    I have the same problem and my cousin too

    post-130482-1361025901_thumb.jpg

  • mehmetaslan
    mehmetaslan

    I registered them 9 february In total 7 days has passed but 21 days looking !! :blink:

  • mehmetaslan
    mehmetaslan
    I registered them 9 february In total 7 days has passed but 21 days looking !! :blink:


    Is different one PC 3 Years licence 3 x one PC licence ????

  • Georgia
    Georgia ✭✭✭

    Hello,


    @ Shan :


    one of your Bitdefender license keys was distributed as part of a promotional campaign that has ended. Remember that promotional keys are not be merged with retail keys.


    @ Mehmet Aslan :


    all your 3 keys are promo keys and therefore will not be merged


    Let me know if you have any other questions regarding the Bitdefender products and services.


    Thank you! :)

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