2013 Bitdefender Windows And Mac
hi to all from il . , purchased 2013 early ( 2011 still good 2 years from install ) and installed probably dumb should have waited . now only have the year for 2013 . should i uninstall 2013 and reinstall 2011 ? the other question is my mac , key doesnt work on the mac it says contact bitdefender .
mike
Comments
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Hello bristolmrd and welcome to the Bitdefender forum!
Have you contacted us via email? Please post your ticket ID.0 -
[Ticket ID:201303051004634 , 88 days left on current and 364 new , and neither key works on mac computer . thank youHello bristolmrd and welcome to the Bitdefender forum!
Have you contacted us via email? Please post your ticket ID.0 -
[Ticket ID:201303051004634 , 88 days left on current and 364 new , and neither key works on mac computer . thank you
i recieved an answer today and not one that i particularly cared for .it seems a mac is not considered a pc ,. even though i purchased protection for 3 pcs 1 of them can not be my mac . i thought a pc is a pc no matter which operating system drives it . that should be clarified in their advertisement .
mike0 -
Hello,
I notice that my colleagues from Customer Service dept. already contacted you via ticket ID 201303051004634 .
Indeed, as they already explained, Bitdefender Total Security is not compatible with Mac OS. Please click the link below to view the system requirements for this product:
www.bitdefender.com/solutions/total-security.html
(click on "+ System Requirements")
If you need additional information please feel free to post back or to reply to your existing ticket ID.
Thank you!
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their ad says 3 pcs and it does not say windows only . once again one of you intelligent people need to clarify to me that a computer with a mac operating system is not a pc .
mike0 -
Thank you for your feedback, bristolmrd!
We will keep that in mind.0
