Bitdefender Account

hsmay
hsmay
in My bitdefender

Unable to create account. Get the 'create new account' screen but cannot enter any info. (Using Free version)

Comments

  • Charyb
    Charyb ✭✭✭

    The first thing I would try is a different browser.

  • Georgia
    Georgia ✭✭✭

    @ hsmay


    Are you trying to create a MyBitdefender account with the same email you used to register on the Bitdefender Forum?


    As Charyb already suggests, open a different web browser, go to https://my.bitdefender.com/en_us/my/#page=main.create and create a fresh Bitdefender account. Then, open the Bitdefender product installed on your computer and choose 'Login to an existing account'. Use the same credentials as you did when opening the account via the browser.


    Feel free to post back if you need further help.

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