Bsod Caused By Bdselfpr.sys

ronen87
ronen87
in General

Dear Support Members.


Today I have encountered in BSOD. I have analysed the memory.dmp and found out that the cause of the BSOD is the driver bdselfpr.sys that is related to bitdefender antivirus plus 2015 self protection service.


I would appreciate any help regarding this issue and its solution.


Ronen.

Comments

  • Rohugh
    Rohugh ✭✭

    Hello ronen87,


    Please contact support directly from the BD GUI.


    Thanks.


    Ro.

    post-175392-1426444140_thumb.jpg

  • aabubeti
    aabubeti
    Dear Support Members.


    Today I have encountered in BSOD. I have analysed the memory.dmp and found out that the cause of the BSOD is the driver bdselfpr.sys that is related to bitdefender antivirus plus 2015 self protection service.


    I would appreciate any help regarding this issue and its solution.


    Ronen.


    this would helps you


    http://www.deskdecode.com/how-to-fix-bsod-...creen-of-death/

  • Lionet
    Lionet ✭
    edited April 2015
    Dear Support Members.


    Today I have encountered in BSOD. I have analysed the memory.dmp and found out that the cause of the BSOD is the driver bdselfpr.sys that is related to bitdefender antivirus plus 2015 self protection service.


    I would appreciate any help regarding this issue and its solution.


    Ronen.


    Hi ronen87,


    Welcome on the forum!


    Do not forget to enter your specs in your profile or your signature. It could help!


    If a Bsod happens when one installs a well-known soft, there is something else corrupted on the system.


    Let's remember:


    one and only one firewall


    one and only one antivirus on the system

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