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Cannot install Internet Security 2015 on Windows 10 64-bit
Hello,
I'm trying to re-install Bitdefender Internet Security 2015 after it brokes itself for a missing file (mfcu100u.dll). I first uninstalled using the Uninstall Tool and then I started a new installation using the installer I got from here.
I get this error:
Quote
There was a problem while downloading one of the files.
I try hit the Retry button many times but it crashes. The installation stops at 42% every time.
I also followed this guide but no fix.
Comments
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Try my steps!
for translate,, you use Google Translate.
/index.php?/topic/72586-instalare-bd-ts-2017/&do=embed&comment=261062&embedComment=261062&embedDo=findComment">
! Please use unninstal tool for 2017 !
Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM
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Can you please translate those steps for me? Google Translate cannot translate it LOL
Anyway I installed Internet Security 2015 not 2017, and I'm trying to re-install it aswell.0 -
Hello,
The mfcu100u.dll is part of Visual C runtime 2010. Please uninstall it(should it be present on the system) and then reinstall it to ensure proper functionality.
https://www.microsoft.com/en-us/download/details.aspx?id=5555
As for the error in downloading files, please follow the guide below.0 -
No fix. I installed the Visual C runtime 2010 (both x64 and x86).
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Hello,
Please open a case with our support team at bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.
http://www.bitdefender.com/support/-1168.html
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Done. How much time they take for an answer?0
