BitDefender Menu Firewall ON but...


When I go into my BitDefender Total Security 2017 menu it shows all is well.  SEE ATTACHMENT_A.JPG


Both Firewall are off?  SEE ATTACHMENT_B.JPG


I tried to turn on BitDefender - nothing.  I tried to turn on Windows - nothing.  SEE ATTACHMENT_C.JPG


I "repaired" - rebooted and firewall was working.  BitDefender updated and restarted - window firewalls no longer working BUT BitDefender shows it is working on ATTACHMENT_A.JPG


HELP!  

ATTACHMENT_A.JPG

ATTACHMENT_B.JPG

SEE ATTACHMENT_C.JPG

Comments


  • Hello,


     


    It would seem Windows Security Center is not detecting the Bitdefender product.


    I would advise doing a fresh reinstall of the product, removing it with the Bitdefender Uninstall Tool afterwards installing from Central.


    http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe



  • 19 hours ago, vpnavy said:



    When I go into my BitDefender Total Security 2017 menu it shows all is well.  SEE ATTACHMENT_A.JPG


    Both Firewall are off?  SEE ATTACHMENT_B.JPG


    I tried to turn on BitDefender - nothing.  I tried to turn on Windows - nothing.  SEE ATTACHMENT_C.JPG


    I "repaired" - rebooted and firewall was working.  BitDefender updated and restarted - window firewalls no longer working BUT BitDefender shows it is working on ATTACHMENT_A.JPG


    HELP!  



    1. Turn on windows firewall


    2. Turn off bitdefender firewall


    3. Reboot


    4. Turn on bitdefender firewall


    5. enjoy


  • Thank you all for your responses.  I searched and found many others experiencing the same problem.  I am trying to decide if I should "play the game" or just uninstall and go with another product.  Seems that BitDefender has a problem with no apparent solution other then to uninstall, remove all traces and reinstall - might need a million customers to experience the same problem before it is figured out.


    Again - thanks all for your help.