Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Unable to connect to server to activate product after installation

Options
Pierre De Klerk
Pierre De Klerk
in Install activation


Hi, im unable to connect to the server to activate Bitdefender Total Security 2018 after installation on Windows 10 Professional 64bit. I've tried numerous uninstalls with the bitdefender uninstall tool and tried the following steps from this post...

/index.php?/topic/68230-unable-to-connect-to-the-server/&do=embed" style="height:324px;max-width:502px;">


Thanks in advance.

Comments

  • Pierre De Klerk
    Pierre De Klerk
    Options


    Anyone?

  • Sergiu C.
    Sergiu C. ✭
    Options


    Hi, 


     


    Most of those steps no longer apply. Did you try to change to google DNS ? Or tried to activate the product while connected to a completely different network (if possible)? 

  • Pierre De Klerk
    Pierre De Klerk
    Options


    Thank you, changing the dns settings resolved the connection problem.


    Google's Public DNS IP addresses (IPv4) are:


    8.8.8.8


    8.8.4.4


    Google's Public DNS IPv6 addresses are:


    2001:4860:4860::8888


    2001:4860:4860::8844


     


    Regards,


    Pierre

All Time Leaders

Categories

Defenders of the month