Why is Mobile Security App requesting additional subscription fees?
Hello,
It is my interpretation/understanding that my annual subscription allows protection on up to 3 devices.
I've experimented with installing Mobile Security on two iPads - however - when selecting Web Protection utilities on the iPAD the application is requesting an additional subscription fee (refer image attachments) - which I was not expecting, assuming that these features would be available as standard as part of overall package.
Can you clarify please?
Thanks,
Dave
Comments
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The Web Protection feature offers real-time protection from accessing dangerous, phishing and fraudulent pages. It is included in our MultiPlatform subscriptions, however, if your subscription is designed only for Mac or Windows, this feature will not be included and can be purchased separately.
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Ok - thanks for the clarification.0 -
Hello,
Glad to hear we got this cleared up.
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