Unable to process login forms
Hi,
In the last few days I've noticed a few websites I cannot log into that have been previously been working fine. I've tested different browsers (MS Edge, Chrome and Firefox) and also cleared caches, no plugins etc.
The only way I get these websites to work is to disable protection then log into those websites and re-enable the protection.
Has anything changed recently that would cause this behaviour?
Comments
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I am getting the same problem. One machine has the last update of 6/30 is working fine. The other updated 7/21 is getting the error."Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security."
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I encountered similar problem. It seems that BitDefender protection shield somehow interfere with AJAX requests payload
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I am having the same issue - in fact having issues posting this comment. Seems a lot of form submissions are janky. Even excluding the domain names isn't helping me
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Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I logged a support ticket and received the following a couple of days ago... It is a shame because I am now second guessing everytime I have an issue with not being able to log into a website or a page not loading - having to dia
Hello,
Thank you for your patience throughout the entire process and please accept my apologies for the frustration that we might have caused.
I have looked into the case and it seems that the situation is caused by an issue which has already been acknowledged by our development team. We are currently working on a fix which will be done by means of automatic update and won't require any additional action on your end.
I will get back to you with an update regarding the fix as soon as we have one.
Thank you once again and have a nice day ahead!
Kind Regards,
Senior Customer Support Engineer
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Any news about the fix?
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news? everytime i have to login on some website or fill some form i have to disable protection :(
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