Bitdefender blocking microphone

edited January 2022 in Archive

When my child is trying to use the microphone during online class (because, you know, pandemic), nothing comes across. Windows 10 troubleshooter can't find anything wrong. Device is not muted. Bitdefender Total Security, no idea which version because they don't make it easy to find out with a simple "About" button, and Bitdefender Central doesn't say either.

If I log the child off and log my account on (Admin role), same problem. If I uninstall Bitdefender and reboot, voila, problem solved.

This is unacceptable performance when devices working properly has become a critical requirement for attending school and doing one's job.