An error occured while trying to rename a file in the destination directory: Move file failed: code
An error occured while trying to rename a file in the destination directory:
Move file failed: code 5.
Access is denied.
I Get this while trying to re-install a piece of software, as bitdefender remove certain files for this software to operate. Everything I have researched points to the security software in windows 10. I have added the paths to exceptions, but they do not seem to do anything.
Comments
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Hello @Ottoman,
Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:
https://www.bitdefender.com/consumer/support/
Stay safe.
Premium Security & Bitdefender Endpoint Security Tools user
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Yeah well BitDefender's support is absolute shit. I will not be renewing.
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Can you share the virustotal link of the software you are installing.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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