BEST replacement for Symantec.cloud
Greetings, we are having trouble getting BEST installed on an older Server2012R2 machine. It "used" to have Symantec Cloud services and SEP installed, those have been removed and even obliterated with the cleanup tool as well. BEST will begin to install but complains Symantec.cloud is installed, it says to click continue to remove it but upon said action it then errors out saying "this action is only valid for products that are currently installed". I'm at a standstill here and cant move forward. We have rebooted between attempts and have run the cleanwipe utility a couple times to no avail.
Open to ideas from the community to move beyond this hurdle.
And here is a screenshot of the issue:
EDITED: Screenshot added by @Gjoksi with persmission by the OP.
Comments
-
- You have to be around for a little while longer before you can post links.
Still wont allow a screenshot attachment. I logged out and logged back in again.
0 -
"Members – They can participate in discussions, open new threads and engage with other peers. If you have recently joined us, please note that permissions to post links and images will be unlocked after reaching the Level 2 rank. The rank is automatically updated after posting at least 5 comments."
Kindly check on this. Thanks.
0 -
Thank you, I am checking now
2 -
Hi @linuxknight,
Try to install without 'Remove competitors' being enabed and let us know how it goes:
Regards
Premium Security & Bitdefender Endpoint Security Tools user
1 -
Is that a command line argument? Ill try and find documentation on it. I have a deployment package executable I can run on the asset.
0 -
Hello @linuxknight,
The "remove competitor" option is a check box that is either checked or unchecked before the package is created to be installed.
Do let me know if the situation still persists.
Alex D.
1 -
I was able to locate that option when you had originally responded last month, thank you @Alex_Dr
0
