10+ GB of ram usage when updating a steam game
I'm updating the Witcher 3 game on my Steam library. During the "updating" process, the Bit defender service was eating up 10+ GB of ram. When I paused the update, the ram was released in a minute or so back to normal. But when I resumed the update, it started piling up the ram again.
Best Answer
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Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/)
Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/)
Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
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Bitdefender Ultimate Security Plus (user)
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Answers
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Hello @miko,
I think logs might be required to find out what's happening here. I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:
https://www.bitdefender.com/consumer/support/help/
Let us know how it goes.
Premium Security & Bitdefender Endpoint Security Tools user
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Hi, I sent the email with logs.
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