Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Can't Register 3 Remain Devices. Any Suggestions?

Options
Ali76
Ali76
edited December 2022 in Install & Updates

Hello

We have bought Bitdefender security for 5 devices.

Unfortunately, We can't register 3 remain devices.

Please let me know what must I do?

THank you.

Answers

  • Alexandru_BD
    Alexandru_BD admin
    Options

    Hello @Ali76 and welcome to the Community!

    After checking your Central account associated with the e-mail address registered on the forum, I have noticed that the activation code of the new purchase has not yet been activated here yet. There was a Total Security trial that expired in September. Do you have a second Central account ? Have you already redeemed the activation code? Have you already installed the solution on one of the devices? What message do you receive when trying to install protection on other devices?

    Further information is required to troubleshoot this and you can also PM me the activation code and Central email address and I will do my best to help.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

All Time Leaders

Categories

Defenders of the month