Enterprise Security
Enterprise Security
BitDefender icon pop up and application doesn't open
Hello to everyone!
I have a question about BitDefender app on Mac. The version of the pc is macOS 10.14.1.
Through settings-->privacy, i enabled permissions on Accessibility & Full disk permissions. While i'm clicking to open Endpoint BitDefender for Mac, the icon of BitDefender pop's up on the screen and after all the app doesn't open.
Can someone explain me, why is this happening!?
Thank you!
Answers
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Kindly contact the bitdefender business support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory
Additionally, @Alex_Dr or @Andra_B can have a look into this for you.
Regards
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Bitdefender Ultimate Security Plus (user)
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Hello @George Lagaris
Can you please let me know if the situation described above is still persisting at this moment?
Best regards,
Alex D.
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Hi @Alex_Dr!
I've sent an email to BitDefender Support that my problem doesn't exists anymore. Somehow the app made a clone, that made the icon of BitDefender pop up continuously. We fixed it just to inform you.
Thank you for your response!
Best Regards,
George Lagaris.
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Thank you for the update, George!
If the situation appears again, don't hesitate to e-mail me!
Best regards,
Alex D.
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