E-mails Coming In With Blank Subject and Blank From
Why isn't BD Antispam catching?
X-BitdefenderWKS-Spam: No - 0
X-BitdefenderWKS-Categories: marketing
Both subject and from are showing up in properties having a value of ?utf-32?b?
the body contents are a little jumbled.
Getting one or two a day.
How to move to spam? Something I need to do?
Please advise.
Comments
-
Hello,
Check if this article helps:
In the event the issue persists, head to the link below to contact Bitdefender Support, as more information might be required to troubleshoot this:
State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know how it goes.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
0 -
Went through the article, didn't seem helpful and maybe I'm misssing a lot and in over my head, but I think this seems different.
Here's why I think so, please see below, Bitdefender appears to have reviewed and decided that it isn't spam but marketing. I maintain that this is possibly malformed, but since bith subject and from aren't populated I want it treated as spam, and perhaps need to specify via filter and don't know how.
From email properties some extracted goodies:
Subject: =?utf-32?b?
From: =?utf-32?b?
X-BitdefenderWKS-Spam: No - 0
X-BitdefenderWKS-Categories: marketingMight you please review and advise?
Thanks.
0
