Mobile Security
Mobile Security
caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is turned off and I need to turn it on. can someone please help me enable caller ID so I can speak to customer support , I already restarted my phone twice still have the problem. cheers and thank you
Answers
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Hello @zakk2115 and welcome back to the community.
While I'm not familiar with this type of phone, I was able to find some insights online. Look for the Caller ID & Spam or Caller ID option in Settings. If there is a toggle for 'Show Caller ID', make sure it is turned ON.
Some carriers provide additional Caller ID settings, so if you don't see the option to enable/disable it in the menu, they might be controlled by your carrier. In such a case, you can contact your carrier's customer service to ensure Caller ID is re-enabled on your account.
I remember I messed with some settings once and entered a code using the keypad and suddenly all of my calls were no longer displaying the Caller ID, although the callers' numbers were saved in my agenda. I went to a carrier shop and they fixed this by entering another code. So this was not something that I could have done using the phone's setttings, I had to enter a specific code which canceled the previous command.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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Hello.
Motorola One Hyper uses Android 10, upgradable to Android 11.
I have Samsung Galaxy A34 5G with Android 14 and i tried the option to show / hide my caller ID.
Open the Phone (calls) app, click on the three dots in the right upper corner, and go to Settings → Supplementary services and under "Show your caller ID" select "Network default" (this is set as default setting) or "Always".
Maybe those steps will help you with the issue.
And here's a video of the steps:
Regards.
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thank you for your help cheers
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