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VPN is recommended in Central
Hello,
Why is Bitdefender Premium VPN recommended to me under My Offers in Central, even though I have Bitdefender Premium Security Plus?
Greetings
Answers
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I have promoted you to Level 2. Can you share the screenshot here?
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Here it is:
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Well, this is weird. I'm using Bitdefender Ultimate Security Plus and don't have this issue in my online Bitdefender Central. That being said, this issue will need to go through Bitdefender support to get it resolved.
Kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I opened a Ticket now.
Thank you
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Hello,
@wheatfoxrabbit you are right to assume that in the given scenario, with Premium Security Plus installed, you shouldn't receive an offer for Premium VPN.. 😅
Most probably, this commercial communication reached your account by mistake. The Support teams can sort this out for you.Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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