Why won't Bitdefender let me access my online account any longer?
I used it a few days ago and now it says
Suspicious page blocked for your protection
when I try to open the link.
Answers
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Hello.
Follow the steps from these articles:
Regards.
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Hi,
And what account is that, is it Bitdefender Central or some other account?
Thanks
Premium Security & Bitdefender Endpoint Security Tools user
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Hey, buddy.
I just can't imagine a situation where i will see a "Suspicious page blocked for your protection" or "Suspicious connection blocked" notification on Bitdefender Central website.
ππ
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ππ
Premium Security & Bitdefender Endpoint Security Tools user
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I meant my online bank account.
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Could you provide us with your bank name and its website so we can check if itβs being blocked on our end?
Additionally, If you believe that a website or file has been incorrectly blocked by Bitdefender, you can share the details with our malware researchers by filling out the form at the link provided below:
https://www.bitdefender.com/consumer/support/answer/29358/
If the website or file is indeed incorrectly blocked, the detection will be removed within a maximum of 72 hours. However, if the detection still persists after 72 hours, please consider the website or file as malicious, as determined by our malware researchers, and the detection will remain.
Alternatively, for the time being, you can exclude your bank's website in your Bitdefender product by following the procedure outlined in the link below
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I can open my bank account on my iPad with bitdender, but not on my laptop, windows 10.
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Try adding the banking website to the exclusions in your Bitdefender product as stated in the link provided in the previous comment. Additionally, make sure you are not using any VPN, ad blocker, or privacy blocker extension in your browser, or disable them temporarily.
Additionally, follow the steps below
1) Open the Run command and execute the following commands one by one:
temp β delete all the files in the folder.
%temp% β delete all the files in the folder.
prefetch β delete all the files in the folder.
2) Run Disk Cleanup using this guide:
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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