Bitdefender Internet Security 2009 Problem

Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards. :mellow:

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  • Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards. :mellow:


    Hello vattakaya ,


    This issue requires further investigation and that is why we have sent you an email . Besides the reports that you need to send us back , please also tell us what email client are you using and when did you encounter this problem.


    Thank you .

  • Hi... I have Bitdefender Internet Security 2009 installed on my computer. I have few problems with it especailly the email scanning which its not doing at all. I need help on this regards. :mellow:


    Im using the web based email service yahoo.


    Here are the system dump and bit defender log files

    post-25294-1247130570.jpeg

    post-25294-1247131159.jpeg

  • Hello vattakaya ,


    BitDefender is not designed for scanning emails received through a web based email service like Yahoo . Our program is only capable to scan the emails that are downloaded through an email client like Outlook or Mozilla Thunderbird .


    You should not worry though , because Yahoo have it's own scanning system and all the emails that you receive are scanned for malware .


    Thank you .