30 Days?

Hello, ive been having issues with 2011 Internet security so i uninstalled it then reinstalled and gave it my license key which it accepts and i login with my account however it states that my key is only valid for 30Days even though it has around 250Days remaining


Also i tried the key from the 24hr offer a few days ago which is the anti virus only and that also states 30Days too :wacko: so im confused what is happening here...


Thanks,

Comments

  • Hello,


    Please provide me via PM (Private Message) with both licenses you used when trying to register. Also enclose the email you used to create an account with us.


    Regards,

  • Hello,


    The first license key you gave me (6405****) is for BitDefender Internet Security 2008. The second one is for BitDefender Antivirus 2010 (5875****).


    I believe that you see the 30 days period of time because there are few files and Windows Registry entries that were not removed, possible due to a faulty uninstall of BitDefender.


    Please decide what software would you like to install and I will provide you via email with the steps you need to take to resolve the issue and have BitDefender install properly.


    Looking forward to your answer!

  • Hello,


    The first license key you gave me (6405****) is for BitDefender Internet Security 2008. The second one is for BitDefender Antivirus 2010 (5875****).


    I believe that you see the 30 days period of time because there are few files and Windows Registry entries that were not removed, possible due to a faulty uninstall of BitDefender.


    Please decide what software would you like to install and I will provide you via email with the steps you need to take to resolve the issue and have BitDefender install properly.


    Looking forward to your answer!


    Hello i wanted to install Internet security although the services keep stopping?


    Thanks

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