Reinstallation Of Anti Virus 2011
I purchased this product today and need to reinstall it. I cannot figure out how to do this as when I try to download it again I am told it is already on my PC. Yet I can't find it, and no icons show anywhere. My order number is: 668251, and the activation code I received is:
I have tried to email you through the website using the address given, but the email bounced telling me the address does not exist. Have I been ripped off?
Thank you,
Comments
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Hello John Irvine,
First run the uninstall tool, make sure to restart after it finishes:
http://bitdefender.com/uninstall
Then install BitDefender from:
http://download.bitdefender.com/windows/in...r_antivirus.exe
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Are ther still different uninstallers for 32 / 64 bit versions?
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Hello lutz,
When downloading the full installer package (247MB) you still need to select the proper version (32/64bit):
http://forum.bitdefender.com/index.php?showtopic=20566
On the other hand, the small install package (1.3MB) given above, automatically detects the Windows OS and selects the latest components for download.0 -
Hi George,
I was asking about the unínstaller. Some time ago (last year) there were different download links: .../uninstall and .../uninstall64. But maybe the new uninstaller recognizes the OS?
Regards, lutz0 -
Didn't see that
The uninstaller does the job on both 32 and 64bit OS.0 -
Thanks, George... I am obliged to you.
It's all done and seems to be working running a scan.
Cheers, John0 -
Thank you, George!
Regards, Lutz0 -
Hello,
As the issue was resolved and all queries answered, this topic is now closed.
For any future queries feel free to open a new topic.
Kind regards,0
