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How can I secure Central app en SecurePass app on android with fingerprint or PIN?
I installed the central app and de securepass app on my mobile phone. But I can just open them without any protection like fingerprint or PIN. I tried to figure out how to to that, but I cannot find it How can I do that?
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Log in to two accounts simultaneously on the pc
Hi, I find myself in the following situation. My PC is protected by a ‘family account’. I am also logged into Bitdefender Central on my PC with this account. I have now purchased the password manager for myself. Now my question: Can I be logged into two accounts on my computer at the same time? In other words, can I…
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Scan history in central
Hi everyone, When I run a scan, quick scan or system scan it shows the results in central but when I run a custom scan no result is shown in central. Also only the latest scan results are shown in central. I would like in central to be able to see per device a full history of the scan results, all the scans that have been…
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BD Central - moving devices between subscriptions
Hello to everyone, what happened after the BD central update? The option to move devices between subscriptions no longer works... I tried to find it to see if they moved it directly to the devices, but it's not there.
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Central doesn't notify me of issues...
Am I the only one that keeps finding that Central NEVER notifies me of config issues with devices? I am regularly discovering notifications within the Central app after opening it (android phone). However, I never receive any alerts of these issues in my phone's notifications, or by email. Personally, this is not only…
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Bitdefender Central Settings - Show/Don't show snap photos - what is that?
In Bitdefender central Setting You can find above option. What is that and how it works? What happens when it is turned on or off? I had problems with finding any information about that feature. Thx in advance!
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VPN - limit of available devices in your subscription
Hello everyone. I have 3 "Bitdefender Premium Security" subscriptions and 1 "Bitdefender Premium VPN" subscription in my Bitdefender Central. Premium Security are installed in various types of devices and have both Antivirus and VPN, and they work well. Premium VPN is only installed on devices with a third-party antivirus…
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Multiple Bitdefender Accounts
Hey! Silly question: Can I have two separate Bitdefender Accounts created on two different e-mail addresses with different hardware assigned? I know there is nothing to stop me from technical side, however I am wondering is there anything which should stop me from doing that? Like terms of service or anything else? I have…
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macOS screentime report in Central shows zero
Hi, does anybody else have this issue? I've added my sons MacBook Pro in Parental Control, and configured a maximum daily allowance as well as a few schedules (bedtime, etc). I consistenly get zero time displayed in Central for this device, although I know it has been used. What can I check to make this work? Thanks!
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Regarding the issue with 2 subscriptions
Hello, I have Bitdefender Total security subscription ( 5 devices 3 years) which is going to expiring on JAN-12-2024 and couple of days back I have brought second Bitdefender Total security subscription ( 3 devices 3 years) which i have activated on OCT-10-2023. I'm looking a solution for - start my second subscription…
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Bitdefender Digital Identity (Theft) Protection in BD Central Mobile
It would be a nice addition if the Bitdefender Digital Identity Protection / Theft Protection is / are being implemented in the Bitdefender Central mobile app. This gives you enhanced insights regarding your digital identity in the mobile Central app. This would save you time and gives you better insight in your digital…
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Notifications in Bitdefender Central not all accurate
Using Bitdefender Central you can see (important) notifications about your devices. It shows you when a threat has been detected on one of your protected devices. However I found one inconsistent security notification. After a security scan on iOS it shows: "Configuration problem detected on ...... device." But after…
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Bitdefender Web Protection redirecting to Bitdefender Central 404
Bitdefender Web Protection is not properly showing a blocking page. It does block the page, if it is malicious or fraudulent, but redirects to a 404 Bitdefender Central page. Detection alerts work fine, because there is a blocking page, kind of. And the notification is being sent to Bitdefender Central. Just the right…
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Log In To Central Redirects Back To Login Page
I have tried signing in from multiple devices, but it might be centrals compatibility to google chrome browser. every time I try to sign in, I just get redirected back to sign in with no prompt that I imputed incorrectly.
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Cannot activate licence code
Hi i am currently having some trouble activating the licence code i received by mail. i already had 200+ days remaining in my subscription ( 2016 version ) but i also purchased another 12 months subscription and when i try to go to the "My subscriptions " to activate the code received by mail, the section it is blank and…
