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Troubleshooting a false positive in bitdefender endpoint security
Hey there, Please re-route me if i'm in the wrong place with this question. We're editor of a mobile app, and we're using Firebase Dynamic links to provide deeplinks into our app. We have various features built on this, such as referrals. One of our users sent us a screenshot showing that a link from an invitation they…
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Is there any sort of application control in the cloud version of bitdefender?
Good day all In the support documentation, it says that the application control module is only available in the on-prem instance. Does this mean that there is no application protection on the cloud? Is there any form of application control in the cloud instance, maybe by blocking the hashes or creating an IOC object that…
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Website is suddenly blocked - Troubleshooting
Hello Bitdefender Community, i am new to this place because i am looking for a solution. I do host a few website-projects and recently i´ve made the discovery that one of these websites isn´t available for business customers because they are denied the access throught the bitdefender endpoint security. Right now the error…
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EndPoints duplicados
Prezados, Estou com uma dúvida: no meu painel do BitDefender Cloud aparece alguns endpoins duplicados. Como faço para excluir os que estão em duplicidade? Muito obrigado, agradeço desde já qualquer ajuda. At.te,
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Endpoint Security, no performed full scan warning
I've rolled out Bitdefender Endpoint Security in our office a couple of days ago, and a custom full scan has been performed on all PC's now. But I am still getting a warning on the clients, that no full scan has been performed on the system. Somehow the client doesn't recognize the costum full scan. Any ideas how to fix…
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Windows RDS and some Apps are slow since 2nd August
Hi all, Our clients started telling us that their apps or servers were very slow since 2nd August. We started disabling Bitdefender modules but it changed nothing so we moved on. After a lot of testing and monitoring, we tried to uninstall BitDefender : Everything went back to normal. We Disabled every module 1 by 1 in the…
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Bitdefender Endpoint Security Tools: Weird Firewall / Port Scanning Alerts. Any Help?
Helping a friend that uses Bitdefender Endpoint Security Tools for clients. A PC on client's home network is getting firewall alerts about port scanning. I'm trying some things but lack info - can't log into the router at the house, etc. This is the situation. Any ideas you can offer? This win 10 pro PC gets messages…
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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BitDefender Scanning Activity
I recently inherited management of our BitDefender system. We have about 100 computers with half of them in engineering. I was speaking with one engineer yesterday that does iOS development and he mentioned that BitDefender CPU usage spiked when he was building the app and during unit testing. I read about live scan, but…
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Cyber Essentials Certification Questions
Hi there, I am looking at obtaining the Cyber essentials certification. And I just want to know if there is documentation on what Bitdefender could do to help me achieve this, currently I am using Bit Defender Gravity Zone and have Bit Defender Endpoint Security. Is this a FWaaS or an SASE, where we could control what…
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OSSEC / Wazuh Ruleset
Hello. We're using OSSEC and Wazuh as HIDS to know the vulnerability status of our workstations. Many AV editors created some ruleset for these tools: https://github.com/ossec/ossec-rules/tree/master/rules.d https://github.com/wazuh/wazuh/tree/master/ruleset/rules , allowing to our security team to be informed when the AV…
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BitDefender endpoint security and Cisco VPN Portal/PeopleSoft
Has anyone worked with BitDefender endpoint security and Cisco VPN Portals and/or PeopleSoft logins? I have a client that cannot reach a PeopleSoft page on the other side of a Cisco VPN portal. After logging into the VPN portal page, everything looks normal. When they click the PeopleSoft link, it tries to pass the…
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Endpoint communication assignment
Hi there Sorry if I posted to the wrong forum. I have just started using BD GravityZone Cloud and wanted to find out the purpose of endpoint communication assignment. Does this link the endpoint client to the relay server? What about the update option, which also points to the relay server? Many thanks
