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Bitdefender Parental Controls VPN [Android] continuously disconnects
We are relatively new users to BD Parental Controls. The app is installed on an Android Pixel device with an always-on VPN connection. Randomly the VPN disconnects. There doesn't seem to be any real rhyme or reason to it. It just stops working. Sometime in the middle of using an app; sometimes when just sitting idle.…
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Parent-Control with more accounts on one device
I have installed on the PC (1 device) 3 Windows accounts (1x admin, 2x children accounts). How can I assign an extra parental profile to each child on these devices ? Is this even possible ?
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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iOS tracking time spent on device
Hi, I have a mix of android, iOS and windows PC and it would be good to have a single management of the time a childs set of devices are allowed online. At the moment with the restriction on tracking time on iOS this is not possible. Do you have plans to include this?
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Anyone know how to install Bitdefender Internet Security (not Lite) alongside Qustodio?
My child's computer has Qustodio for parental monitoring but does not have an antivirus solution which was why I purchased Bitdefender. Two programs for different purposes. But now Bitdefender says it can't be installed unless I uninstall Qustodio. Any solution to this? It says I can install the Lite version of BD but I…
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Parental Controls and Blocking Websites in Incgonito Mode on Firefox
I was just going through my child's computer and testing the security settings and noticed I am still able to access blocked sites from incognito mode in Firefox. On top of that the blocked sites I have entered are not being blocked in regular mode either if I access the site using the search engine instead of entering the…
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Installed Parental Controls - Get "pending installation" on Devices Page
I have installed Parental Controls on my computer for my child when I go to the devices' page in my Bitdefender Central Account and attempt to assign the parental controls to my device I see the "install parental control" prompt. I click on it and get a "pending installation" notification. After this is complete I am…
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Microsoft Edge Not Blocking Websites
Parental Control website settings seem to be working fine in Chrome but doesn't block any sites in Edge, like its not working at all. Is this a known issue or is there guidance on things to check within Edge to ensure Parental Controls are hooked in?
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Screen time issue - not counting time
Hello everyone, I started having an issue that some of You already had (as I've read through the board). For the last 6 months all the time limits I had set up worked just fine, but since Wednesday everything just stopped (app shows that my children have 0 minutes screen time used). I tried setting the screen time again…
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More than one kid per Win10 device
Hi I have BitDefender Family Pack subscription from yesterday. Is it possible to add more than one child on Win10 PC? I tried to but whenever I add another child to a device the other who is already on this device just drops out from kid's profile in Parental control. Until now I had kaspersky and there I could add…
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How does the screen time works???
So my chile has got two devices. They are both assigned to her profile on my account. Now... Her screen time finished on her laptop so she jumped on her mobile. How to control both devices? Is the time limit is for All of the devices in that profile or every single one separately, if yes then how to control it? Thanks
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Son's laptop locked not in Bedtime hours
Hi I defined my son's laptop to be locked from 20PM-6AM. It been in Sleep mode during night. 7AM the kids turns it on, and it's still locked! Tried to override it manually using my smartphone, waiting for 2-3 minutes, and nothing.. Any help? (At the end my son turned it off/on and it been released, but that isn't a…
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How to buy Parental Control Premium
Good Day How do I purchase Parental Control Premium? I am using Bitdefender Family Pack which has Parental Control Basic but would like the cyber bullying monitoring that comes with Parental Control Premium. Thanks
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Parental Controls fail to block blacklist sites
Does blocking specific sites with parental controls not actually work? As an example, I've entered in both "crazygames.com" and "www.crazygames.com" with "Block" selected yet neither work to actually block the website. The opposite function works though, for example it was blocking google drive but adding in…
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Parental Control blocking my son from using Google Drive
So I have parental controls set up mostly just to monitor my sons activity during the day now that we are home schooling. Today Bit defender decided to block him from using google drive so he is unable to download pictures from a shared textbook. When i look through my account under parental controls it says that there are…
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Is it possible block android apps with "Time schedule?"
I try to block WhatsUp and such apps during the school days, for my sons android phone. Is it possible block apps with schedule? I do not want those apps be blocked all the time, but following timetables configured on "Time Schedule" -section "Time Schedule" seems to control only browser usage, not apps. So if I want to…
