Parental Controls and Blocking Websites in Incgonito Mode on Firefox

I was just going through my child's computer and testing the security settings and noticed I am still able to access blocked sites from incognito mode in Firefox. On top of that the blocked sites I have entered are not being blocked in regular mode either if I access the site using the search engine instead of entering the address directly.


  • Hello,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

    Let us know how it goes.