Bill_k

This issue has also been raised with further discussion in this/index.php?/topic/79911-ransomware-remediation-missed-disappeared-or-is-a-glitch/" rel=""> thread.

Sorry but I don't currently have BD 2019 installed on my system, but it appears as if the Support Center documentation needs to be updated for 2019 versions.

/index.php?/profile/214372-joyrider3774/&do=hovercard" data-mentionid="214372" href="<___base_url___>/index.php?/profile/214372-joyrider3774/" rel="">@joyrider3774 - Looks like you should be able to configure alerts for various detection types as described in the Support Center. Hope this helps!

8 hours ago, greeny187 said: That's the only missing option for this software. I really needs this option as I need to test some software. The only choice I have is to do a safe mode. You might be better off making this request for new functionality in the /index.php?/forum/544-feature-request/" rel="">Feature Request…

8 minutes ago, tf44 said: all my computers have all received build 23.0.9.25 today aug. 13 2018,thru regular update channel. That's great, thanks for providing the update for other users! 

If you can wait once the newer build is released through the normal update channel you'll get it automatically. If you want it sooner and don't get it yet by checking for an update, then you can uninstall and reinstall your product at BD Central to get the newer version. I've seen others also confirm that they now have…

51 minutes ago, tf44 said: I hope this is the right place to post this question.I have 6 windows 7 64bit computers which 2 are on bitdefender total security build 23.0.8.17, 3 of my computers on bitdefender build 23.0.8.20, and 1 on bitdefender build 23.0.9.25.I'm guessing this is newest build.I was wondering has anyone…

4 hours ago, VGAglory said: Good news! I used the bitdfender removal tool and installed the latest version and touch wood, no more blue screens! No idea what was causing it but at least Im up and running with the latest verison of Bitdefender. Thanks for the help! /index.php?/profile/214434-vgaglory/&do=hovercard"…

1 hour ago, CWBillow said: I saw a link about how to add multiple progs to the exceptions. There were two steps for each prog. But I am setting up my system from scratch with probably hundreds of programs and then BD 2019. So does that mean I have to set an exception for each of the *many* progs I am installing? Isn't…

4 minutes ago, vpnavy said: Well - I got my new Dell! It came with McAfee installed. After Windows10 finished all it stuff, I went to the panel and UNINSTALLED all three McAfee installs. One wouldn't uninstall. It was McAfee Live. I went ahead and started BitDefender and it said I would have to uninstall McAfee Live -…

After seeing your post I just checked and my installation of BD IS 2019 is behaving the same way, turning off 'Real-time optimization' regardless of the 'Activate profiles automatically' setting. 

2 hours ago, Hoss1310 said: Thanks for the quick reply. My English is not that good so it took me a while before I figured out how I works. Now I found it, firewall/settings/enable warning mode and now I'm in control again Thanks again Your English is fine and I'm happy to help! Glad that you were able to get BD setup to…

/index.php?/profile/93771-hoss1310/&do=hovercard" data-mentionid="93771" href="<___base_url___>/index.php?/profile/93771-hoss1310/" rel="">@Hoss1310 - As explained in previous posts in this thread Autopilot in BD 2019 has a different function than in previous releases, which simply advises you of features which…

I'm running Windows 10 with BD IS 2019 and am able to toggle the hidden items checkbox in File Explorer without any issue; hidden files are correctly displayed and the setting is maintained until I uncheck it.

Awesome, glad that I was able to help! 

9 minutes ago, mdgboxx said: When you buy a promotional new version of Bitdefender, your 12 months subscription is automatically ADDED to your current subscription. ex: You have 133 days left on your current 2018 license. 2019 license (365 days). 133 + 365 = 498 days left. When a new 2020 version comes out, your 2019 will…

Not sure this is as easy as you'd like but to clarify it's not asking you to "find the list", but rather to identify the trusted application which you're allowing to modify your Documents data. So I think you'd expand the appropriate folder to find the new Acronis program and add it to the list.

35 minutes ago, Nirjonadda said: Where this option? Please can you show me any ScreenShot from this setting? So we can going installing Malwarebytes with disabling Realtime protection. One more ask, Using Malwarebytes browser extension beta, no need MB installed? I have uninstalled MB completely on my system so I can't…

1 minute ago, Nirjonadda said: I am using Bitdefender Total Security 2019, Yes I am also using Malwarebytes. So uninstalled Malwarebytes then let me check. I will update if we get one more Blue Screen error. I believe the BSOD NETIO.SYS error will go away without MB installed. Alternatively according to most reports you…

4 hours ago, Fenderman1 said: I agree, but given that updates come through on average every hour, and will also be staged, that you'll get the latest version whenever it's available in your region. Sorry for my lack of clarity, I was specifically referring to having BD Central show the latest available Build version (not…

I think that BD Central should display the latest available version when you access your account so you would know whether you're up to date or if you need to update/re-install.

Are you possibly running more than one type of security software and specifically which version of BD do you have installed? There seem to be many that are experiencing this exact error with several other types of security software, and more likely to happen when running combinations of software. Extensive discussion about…

Did a search for the specific BSOD you encountered and found the following pages which might be helpful in debugging the problem: https://www.tomshardware.com/news/how-to-fix-page-fault-error-windows-10,36234.html https://www.drivereasy.com/knowledge/page-fault-in-nonpaged-area-bsod-error-on-windows-10-solved/ Several…

I don't blame you for being reluctant to try again, BSOD issues can be very frustrating! The BD removal tool is supposed to be very thorough and might be worth a try if you feel up to the challenge of taking it on...

Two things come to mind... First I saw mentioned in one of the upgrade procedures that after the uninstall of BD 2018 you should ensure that Bitdefender Agent was also uninstalled, and if not uninstall it through Windows. Second is that in this upgrade procedure it states that you can simply do the Install through BD…

5 hours ago, Fenderman1 said: Hi, Bill. You can right click the tray icon, and check About. That will give you all the current info. Build number and latest engine definitions updates, etc. Hello and thanks for your response. I'm aware of that, which shows the current version you have installed. My question was if there's…

I'd like to know where we can check on what the latest available version is. TIA!

/index.php?/profile/214217-del-uk/&do=hovercard" data-mentionid="214217" href="<___base_url___>/index.php?/profile/214217-del-uk/" rel="">@Del--UK - The Safe Files popup is telling you that Fallout 4 Launcher was attempting to change or delete files in your Documents folder which is to prevent ransomware/malware from…

15 minutes ago, vpnavy said: Sounds like a great plan. However, my new PC is scheduled to arrive next Tuesday - so, I have decided to try BD 2019 right off the bat and stop the automatic McAfee Installation if I can. I will let ya know how it goes. When I recently got my new Dell PC it similarly came with McAfee, so I went…

2 hours ago, vpnavy said: Well, I just bit the bullet and tried updating one of my laptops - SUCCESS! Had absolutely no problems. I will try this laptop after I get my other replacement. Glad to hear that it went well! Not sure what exactly happened with your other PC to cause the OS corruption and you may never know but…