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hi texasghost welocome to forum, please uninstall BTDS and check if working or not .if yes then exclude from BTDS and turn off one firewall . if need any more help please get back to us

Dear ovaion, please let us know the browser version you are using ,if it too old like ie6 may be due to that you are facing the problem .

Hi tuplaq, welcome to BTDS forum. please chek if you have install other antivirus tools in you system which may be lead to conflict with BTDS . IF not try to use latest version of browser and check with another browser .

Hi adnan, Welcome to BTDS forum. you can install in w7 starter edition . if installation not running please check installer services are running and also do scan some other tools then install BTDS.

Hi İstanbul34, welcome to BTDS forum. please let us know the exact problem you are facing .so that if same problem faced by any one of member they can share with you .

Hi Hakimoto, some times it happened due to database , so please update database as well as OS hotfix which may solve yours problem.

Hi shuvro, in regard to 2nd problem seems your data base having some problem or system already infected with some Trojan or malware,please scan that on safe mode or command line. in third issuse -update the hot fix through which you can overcome this problem

HI mik 60 , yes you are right, but BTDS already released hot fix for that,please update the hot fix problem will solved . if need any more help please get back to us.

Hi chris, pm means private message,please login to forum clik private message what ever message will sent through PM it will only deliver to that particular person. where yours confidential information will remain secure .

Hi crossworks, can you please update the os hotfix along with mail client . his type of problem comes due to lack of update .

Hi alexband , its sounds well ,seems BTDS monitoring all the port and scanning both input as well as outgoing traffic . if we exclude from BTDS it should perform slow.

Hi sbar , have you followed the steps advised by cristi, please let us know if you need more help about this.

Hi Patro, can you please delete the license key or uninstall the application then restart pc and check if any folder still in there ,check also user profile folder which is more important ,if got any folder please delete those ,then install and try to activate .

Hi goyta, you can raise a ticket with bit defender .this facilities available for trail version user also. so please raise a ticket and attach log file .

Hi andrei, can you please login with administrator id instead of Admin id then check ,if so take owner ship of that application .

Hi all for testing purpose can exclude USB plug and play device , so that it will not scan any USB device . please share the feedback after following above mentioned steps.

Dear Cristi, Have you got any root cause ,most of the user facing same problem .please share the cause behind this .

Hi patton , there is only one source is the bit defender website even you find down loader from others site they will redirect to bit defender portal.

Hi allexif, please let us know the xp and bit defender version you are using , mean time please check windows firwall is turned off or not.if not please turned off then check .

hi TiminAz, can you please uninstall the antivirus and updated xp hot fix then install it .may resolve this problem.

HI rtucker913 , please updated log file. if you are using multiple RAM please remove one RAM then install it if having problem remove another one and check it .

Hi JMJ, have you got any response from them ,if not please letus know if still problem are persist with exact error message .

Hi darknothing, this problem may appear if internet connection are slow or flash player not installed,some website are not supporting older version of browser.so please check all the browser are upto dated and latest version .

hi pstein , could you please let us know the update path .if in update path mentioned you local server ip or host name and you are not connected to server then only this type of error message will appear. you can download update from internet and can install manually .

Hi Tim Auluck , welcome to forum. please check the BIOS date and system date are proper,if any one of these are advanced this type of problem may appear .

Hi crossworks, Please first check all the services are running and the running mode should automatically ,if its windows 7 please check status mode not in delay start . second thing you may have logged in some guest user id, third possibilities yours database not upto dated or corrupted.

Hi morcos, Please let us know how you are accessing internet means its direct connection or through any proxy . if using through proxy please do setting in bit defender .

Hi may be due to some others reason utilization are too high , first please update all the hotfix and BT database then scan on safe mode may solve your problem.

Hi I am agree with cristi , instead of disabling the features we should upgrade the messenger. if we disable the features it may open some other back doors for virus and spam .

Hi cristi , If possible please share the information here so that other can follow the option when ever they will face same problem.