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False positives in Total Security email protection?
My product is Bitdefender Total Security build 25.0.14.58, engine version 7.87465. I received two emails today from Bitdefender regarding emails I had received from em.blizzard.com and your.offers.dominos.com. Both email messages were blocked by Bitdefender. I have been receiving emails from these two senders for years…
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Problems updating after latest product update
Whenever update runs, I get the following error message in Notifications: Update encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again. Is anyone else having this problem?
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Error code -3
I just upgraded my Windows 7 PC from Total Security 2018 to Total Security 2019. I received the following notification after the upgrade: When I launch my browser (Chrome), I also receive a message that I am unsafe.
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Random popup window - bdagent.exe - No Disk
Seemingly randomly I get a popup window that has the title "bdagent.exe - No Disk". The text in the window says, "There is no disk in the drive. Please insert a disk into drive \Device\Harddisk5\DR7" (the numeric drive designations can vary). The response options are Cancel, Try Again and Continue. If I click on Continue,…
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Merge Total Security Multi-Device and Mobile for Android
Back in January 2016 I bought the Android mobile version of Bitdefender for my phone. Last month I upgraded my home PC to Bitdefender Total Security Multi-Device 2017 and saw that it includes coverage for mobile devices. Is there a way to coordinate the two subscriptions?
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Proper Settings For Sonicwall Vpn Connection?
What are the proper adapter settings for the SonicWALL Global VPN Client to enable me to remotely connect with my PC at work? Apparently a setting got changed recently since I previously have been able to connect with no problem. I have been using Bitdefender Total Security 2012 since April 22. When I run the VPN Client,…
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Internet Access Problems After Upgrading To Total Security 2012
Today I upgraded from Internet Security 2012 to Total Security 2012; I did the upgrade by entering my new registration code in IS 2012 and then upgrading from within IS 2012. I then rebooted the machine to finish the installation. After the upgrade I was unable to access the Internet with any browser (Firefox, IE or…
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[resolved] Scanning Upon Bootup?
I'm running BitDefender Internet Security 2012 under Windows 7 64-bit Home Premium. Usually I don't closely watch the screen when I reboot my PC, but earlier today I did just that and noticed a plain-text message briefly appear just before the Windows login screen, which said "The antivirus solution installed on your…
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Any Special Settings Needed For Carbonite?
I am using Carbonite version 5 and wonder if there are any recommended settings to make in BitDefender Internet Security 2012? I am running 64-bit Windows 7 Home Premium.
