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Add Imap Support!
I can't believe a search of this forum for "IMAP" yields no results. It's pretty self-expanatory, I think: Currently (early 2014), Bitdefender somehow does still not support the IMAP email protocol.
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Can't Access Computer At All Anymore!
Today, for no apparent reason, my daughter's PC started showing a blue Bitdefender Parental Control page shortly after she would log in. It says "Access to this computer is restricted by your parents during certain hours. Ask your parents about access to your computer." There is nothing but a "SHUTDOWN" button on this…
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Still Waiting For A Refund
It has been days (almost a week), and no response whatsoever from BD regarding my refund, except for a brief mention here that my ticket ID is 2015092612190001. When I try contacting support via the web form, it never works. The web page just hangs as if I had ripped the cable out of my wall. Funny, because every other…
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Can't Enable Parental Control
I have BDTS 2016 installed on my daughter's Surface Pro 3 and her Android phone. I log into BD Central, then click Parental Advisor on the left, then her name on the right. Then I click Activities on the right, and click the "Monitor the activities done by your child online." control in an attempt to turn it on. And I…
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Ssl Scanning Suddenly Stops Working
Last night, out of the blue, all HTTPS sites stopped working unless I disabled the "Scan SSL" setting in BDTS 2016. Firefox says "This Connection is Untrusted" and IE says "There is a problem with this website’s security certificate" for every HTTPS site if "Scan SSL" is enabled. What makes no sense is that I had been…
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"parental Advisor" And "mobile Security & Antivirus"
If I buy Bitdefender Total Security 2016, does that license include use of the Android apps "Bitdefender Parental Advisor" and "Mobile Security & Antivirus"? I'm pretty sure that Parental Advisor is included, but much less sure about Mobile Security & Antivirus. On the BTS 2016 page, it says "Also monitors restricted areas…
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Constantly Prompted To "add Security Exception" By Thunderbird
Windows 8.1 x64 Pro Bitdefender Total Security 17.25.0.1074 Thunderbird 24.3.0 I think this has been discussed before, but I can't find any resolution. Whenever Thunderbird tries connecting to my IMAP server, I get prompted to "Add Security Exception", because the "Certificate belongs to a different site, which could…
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Bitdefender Parental Control On Android Destroys Batteries
My daughter's phone (a Samsung Replenish) used to come home from school with 90+% battery left. Then, I installed Bitdefender Parental Control, and it devours the entire battery, so it's totally dead (to the point of making Android force a shutdown) by that point. The Android battery meter shows that Bitdefender is…
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Online Bill Pay Totally Nonfunctional With Bd Installed!
Windows 8.1 Pro x64 Bitdefender Total Security 17.25.0.1074 Firefox 27.0.1 I do not know which component of Bitdefender Total Security (BDTS) is at fault, so I was not sure which subforum to put this in. So, I put it in "General". I have had this problem whenever I had a BD product installed, going back to last year when I…
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I'm Confused
I can't stand the way Bitdefender differentiates and markets its product line. It's confusing, and the proof of that is all the questions I've seen all over the internet from people as confused as I am about it. I have read several times that ELAM is the reason that Bitdefender Windows 8 Security is the best option for…
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Pre-sales Question
Symantec lets me chat, in real time, with a representative. While simply browsing the product line. Unfortunately, that product line ######. With Bitdefender, on the other hand, I can't see a way to ask a pre-sales question AT ALL. Every contact method asks me for a license key. I've posted a question in the forum, but…
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Softactivity Keylogger Not Detected--why?
I have two different monitoring solutions installed on my PC: Desktop Scout and SoftActivity Keylogger 7.4. hxxp://www.softactivity.com/spy-software.asp Bitdefender Windows 8 Security detects Desktop Scout (as it should), but does not detect SoftActivity Keylogger, and I'd like to know why. SoftActivity Keylogger is not…
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Possible To Clear Web/call/sms History?
From what I can tell, it is not possible to clear the history for anything on the Bitdefender Parental Control page. Am I missing something? When I installed this product on my PC and my daughter's phone, I tested it by visiting some inappropriate web sites (to make sure they'd be blocked!) and sending SMS messages. Now,…
