Gjoksi · Defender of the month · mod

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Since your issue has been resolved, this post is closed.

Hello. This was a know issue since september this year and has been reported here: and here: But, BD Mobile Security version 3.3.248.2462 should have fixed this issue: So, i think that your best option is to contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with…

Hello. To add here, you may obtain a refund within 30 days of your initial purchase or of the automatic renewal date. Regards.

Hello. You might be a victim of adware, so follow the steps from this article: Regards.

Hello. First, you need to remove the device from your Bitdefender Central account, by following these steps: Next, now you can install Bitdefender on your device, by following these steps: Regards.

Hello. In Full System Scan and Quick Scan, disable this option: Scan archives. Archives containing infected files are not an immediate threat to the security of your system. The threat can affect your system only if the infected file is extracted from the archive and executed without having real-time protection enabled.…

@BlackHawk99 Hello again. You can report file(s) and/or URL(s) as false negative or false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

@ysq Yes, that is correct. They are usually images, words, numbers, math operations etc. This is the first time in my life i see captcha like this. Regards.

Hello. URL has been reported by me: [FN] [URL] Submission 1009811654 "The file has been automatically sent to our Malware Lab for specialized analysis. If the file is indeed a False Negative, a detection will be added within the next 72 hours and implemented in the product through a Signature Update. No further action is…

@TomH_NMB Hello. Totally agree with you. Regards.

Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 14 One UI Core 6.1 Android Security Patch Level November 1, 2024 Google Play System Update October 1, 2024 BD Mobile Security 3.3.255.2481 I can confirm that this is an expected behaviour. I just did a check on my phone and pressing the number indeed causes the…

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…

Hello. The link you provided is NOT an official Bitdefender link, so those telephone numbers are not correct. Here they are: You should check out this article: Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL: https://www.twitch.tv/ as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also share the VirusTotal link of the scanned URL to the anti-malware…

@Scott Hey. :) I don't live in the USA and i'm using Digital Identity Protection. But, as far as i know, only one SS number (one account) can be used. Regards.

Hello. Follow the steps from this article: Regards.

Hello. Before making a decision, keep in mind this: Bitdefender Identity Theft Protection is available for US only. Registration requires a valid Social Security Number. Regards.

Hello. The Bitdefender Ultimate Security suite includes these programs/services: Bitdefender Total Security (Bitdefender Total Security for Windows, Bitdefender Antivirus for macOS, Bitdefender Mobile Security for Android and Bitdefender Mobile Security for iOS) Bitdefender Premium VPN (for Windows, macOS, Android and iOS)…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also share the VirusTotal link of the file(s) and/or the URL(s) to the anti-malware…

Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.5198 Experience Windows Feature Experience Pack 1000.19060.1000.0 BD SecurePass 1.1.12 On Google Chrome 131.0.6778.109 x64 I also have the same issue: The only difference is that in my case the screen is not filled with…

@Flexx Yes, there is, but all NEW users will be redirected to BD Password Manager, which is no more available for sale.

@Alexandru_BD Hello. Speaking of a new BD Mobile Security UI, first of all, this needs to be changed as soon as possible: BD Password Manager has reached end of sale on November 28, 2024. So, the words "Password Manager" should be changed to "SecurePass". Also, when i click on "Install", the app redirects me to BD Password…

Hello. Check out these articles: Regards.

congrats to all defenders... :)

Hello. You could post your feedback/thought here (just click on "View Post"): Thank you and best regards. @Alexandru_BD Buddy, must say, a Bitdefender sticker on the back of the laptop would look great. Cheers.

Hello. On the same issue, check out this comment by @Alexandru_BD, who works for Bitdefender: As already mentioned in that comment, you should contact Bitdefender Consumer support. Regards.

Hello. Method 1: Unistall / Reinstall Bitdefender Total Security: Method 2: Ccontact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.

Hello again Softpedia is very safe and very reliable site, so nothing to worry about that. You could copy/paste and download from the link above wothout any issues, until the site gets fixed. "bitdefender_2015" means Bitdefender version 2015, but no worries, those weekly updates will also work with the latest Bitdefender…

Hello. Lenovo Tab P12 has MediaTek Dimensity 7050 processor. This processor features two ARM Cortex‑A78 processors. As of August 28, 2023 Bitdefender’s security solutions are compatible ONLY with ARM-based Windows computers (processors). BD Mobile Security is NOT compatible with ARM-based Android devices and that is the…