Gjoksi · Defender of the month · mod

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false negative to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false negative to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Hello. I'm using Google Chrome for the Bitdefender Central website and Authy for 2FA. And i never had issues when logging in to my Bitdefender Central account. Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, i think…

Hello. To add here, check out this article: "For online purchases made on Bitdefender websites, Your subscription begins when your purchase is completed and the payment has been received. You must download and install Bitdefender on your devices in order to get protection. You agree and acknowledge that your subscription’s…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also follow the steps from these articles: Regards.

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also follow the steps from these articles: Regards.

Hello. Bitdefender Consumer Support can help you with the issue, as they can temporarily disable the 2FA to allow access. So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase & Manage Subscription -> My…

Hello. Follow the steps from this article: Pay attention on this part: "Note: If you do not remember the current master password, click the I’ve forgotten my password option on the same screen. Enter the 24-digit Recovery Key provided during the initial Bitdefender Password Manager setup, then type a new master password.…

Hello. Open your Bitdefender program, go to Protection -> Antivirus -> Open -> Scans -> System Scan, click on the three dots ••• button on the right next to System Scan, click on "Edit", change the "Scan task priority" to "High", click "Next" and "Save". Also, do the same steps for "Quick Scan", change the "Scan task…

+1 on the idea… voted… regards…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…

Hello again. To add here, scan (and disinfect, if needed) your PC with Bitdefender Rescue Environment: and after the scan is done, restart your PC. You should also try the Bitdefender Ransomware Recognition Tool: and see if you can get the appropriate decryption tool, if it exists. Regards.

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false negative to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Hello. That e-mail is a scam, no doubt about that. You can receive legit e-mails only from bitdefender@hello.bitdefender.com, as they contain special offers and product recommendations. Also, you should buy Bitdefender products and/or services only from Bitdefender's global (worldwide) website: or from Bitdefender's…

Hello. Open your Bitdefender program and go to: Settings -> General and disable "Special offers" and "Recommendation notifications" (for the "Password Manager" notification) Protection -> Antivirus -> Settings -> Scan flash drives and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "USB Immunizer…

@Alexandru_BD Hey, buddy. I just can't imagine a situation where i will see a "Suspicious page blocked for your protection" or "Suspicious connection blocked" notification on Bitdefender Central website. 😁😂

@Beermann Hallo. Bitte wenden Sie sich an den Bitdefender-Verbrauchersupport: chat: 24/7 tel.: Deutschland (+49) 2304 9993005 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Osterreich (+43) 720 115 521 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Schweiz (+41)…

Hello. Follow the steps from these articles: Regards.

Hello. You might be a victim of adware, so do the following: Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/ and…

Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.

Hello. You can uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"): Regards.

Hello. According to @Alexandru_BD, who works for Bitdefender, File Shredder runs 3 (three) deletion passes on a file and overwrites it with random data so it cannot be recovered. There are softwares that offer 7 and even 35 passes, but i think that 3 passes would be enough to wipe your folders/files. Regards.

Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.

Hello. Uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account. Regards.

Hello. You should post your idea here: Regards. *Topic has been closed.

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Hello. You need BD Mobile Security for Android to protect your Android tablet. BD Antivirus Plus subscription covers only Windows devices and BD Mobile Security for Android is NOT included in your BD Antivirus Plus subscription. So, you need to pay an extra charge for the BD Mobile Security for Android product or upgrade…

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…