Stefan I. ✭

Hi /index.php?/profile/217539-newtondeadface/&do=hovercard" data-mentionid="217539" href="<___base_url___>/index.php?/profile/217539-newtondeadface/" rel="">@NewtonDeadface, The error in question shows up for devices missing this registry entry for IE: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet…

Hello, Opened? Yes. Make use of non-banking related plugins,players,streams,etc.? Not so much. Safepay is designed as a restrictive environment where data privacy goes above all else.

Hi Alex, I'd recommend slowly working your way into a clean boot environment, then enabling your usual apps for the next boot-up one at a time to see which one is causing it: https://www.thewindowsclub.com/what-is-clean-boot-state-in-windows

Hi /index.php?/profile/217244-adikrishvara/&do=hovercard" data-mentionid="217244" href="<___base_url___>/index.php?/profile/217244-adikrishvara/" rel="">@Adikrishvara, Windows defender with it's default settings offers it currently and as such 3rd party integration is no longer required. You can read all about it below:…

Hi TempleKa, No processor based incompatibility as far as we know. Nvidia Container as a process holds ownership over most other tasks and services related to them so as long as it's using CPU/Reading/Writing data its not exactly sitting idle. Are you by chance running something that would keep said process busy when the…

Hi /index.php?/profile/217227-dryke/&do=hovercard" data-mentionid="217227" href="<___base_url___>/index.php?/profile/217227-dryke/" rel="">@Dryke, On 8/13/2019 at 6:42 AM, Dryke said: screen flashes on for a brief second before stopping and the PC reboots again but this time goes back to booting to windows This most…

Hi /index.php?/profile/216080-thanny/&do=hovercard" data-mentionid="216080" href="<___base_url___>/index.php?/profile/216080-thanny/" id="ips_uid_6984_5" rel="">@Thanny /index.php?/profile/200594-xgman/&do=hovercard" data-mentionid="200594" href="<___base_url___>/index.php?/profile/200594-xgman/" rel="">@xgman, Please try…

Hi Derek, Yes, we plan on making it available through opt-in updates and later on through automatic updates, however we don't yet have an ETA on that. If you want to, in the meantime, you can manually install it by going to Bitdefender Central and downloading a new kit for it.

Salut, Procesele noastre principale nu o sa apara in sectiunea startup. Avem functii dedicate care se asigura ca tot ce tine de produsul nostru porneste la startup si va vor atentiona printr-un mesaj de eroare in cazul in care apare vreodata o problema cu acestea.

Hi Jonas, You can uninstall it like any other app with no negative impact on the main product. If you don't see it listed in your Programs and Apps but have it's icon on your desktop you can delete the shortcut. Its there to allow a quicker deployment for the less technically involved users. Have a great day ahead!

Hi Gin, Introducing such a function for Safepay is somewhat delicate as our primary focus is to keep it an enclosed environment where no 3rd party software may interfere to help users stay relaxed when doing online banking and the likes. We will however take your feedback going forth. Thank you for your time and have a…

Hi DNSS, Those come from the Search Advisor function: - open Bitdefender and click on Protection from the side-menu - click on Settings under the Online Threat Prevention column - switch off Search Advisor If its already off then you probably have our TrafficLight browser extension installed. You can remove it just like…

Hello, Please drop us an email at bitsy@bitdefender.com with a few screenshots of the message and it's surrounding interface in Central and locally as well as a Support Tool log: https://www.bitdefender.com/consumer/support/answer/1730/ Thanks!

Hello, AMSI integration has been removed as it's now offered by default with Windows Defender even when running passively ( eg: with a 3rd party security app installed such as our own)

Hi Bleb, Currently, we've opted for a more slow and low resource usage scanning process by default. If you want to instead go for fast and resource intensive I'd recommend creating a custom scan task as follows: - open Bitdefender and click on Protection from the side-menu - click on Manage scans under the Antivirus column…

Salut, Situatia respectiva ne este cunoscuta si se lucreaza la remedierea sa. Ea va fi rezolvata printr-o actualizare automata de produs. O zi buna!

Hi, We used to put that in the name bar in previous generations where the upgrade needed to be done manually, but nowadays everything takes place automatically so we considered it a kind of pointless addition.

Hello, If you're concerned about this you can always send us the description above and a support tool log for analysis at bitsy@bitdefender.com We'll have it processed and see if everything is in order.

Buna ziua /index.php?/profile/217087-cornelb/&do=hovercard" data-mentionid="217087" href="<___base_url___>/index.php?/profile/217087-cornelb/" rel="">@CornelB, Forumul este un canal de comunicare strict creat pentru partea ce tine de malware si tech a produselor noastre. Situatiile comerciale vor fi suportate prin…

Hi James, Please drop us a sample in a password protected archive at bitsy@bitdefender.com. Please note that these files will be used for malware analysis only and will be treated accordingly. https://www.bitdefender.com/consumer/support/answer/1939/ NOTE: If you can't see the files please make the changes explained in…

Hello, Couldn't reproduce this internally thus far. It seems to deny access whether it be with or without the Anti-tracker. To whitelist a URL you need to open the Extension from your browser's icon for it - click on the cog icon to open the settings menu - paste the URL in the whitelist box and click the blue + icon

Hello, This behavior is intended since standard users should not have access to important settings like that. You could try to run our app as administrator from that account by default: https://www.cnet.com/how-to/always-run-a-program-in-administrator-mode-in-windows-10/

Hello, You can expand each category that will be affected to see what items are about to be deleted. They're treated like a normal permanent delete, but won't use the File Shredder pattern.

Hi Dave, Notifications will be present so that you can keep a record of them. What this changes is that you no longer have to decide whether to allow connections yourself and instead of a toast notification like you've seen so far you'll have a passive one that you can check at any point later:

Hello, Depending on the periodicity of the scans you're performing some will finish faster due to how clean items are indexed and monitored for changes rather then going through the full check-up again. Having a more modern processor and an SSD such as the ones you'll find in most modern gaming laptops also helps.

Hello, No plans as of currently to allow importing from other password manager databases but we appreciate your feedback! Thanks!

Thank you for your feedback!

Hi Dave, The prompts in question show up since you've enabled Alert Mode ( formerly known as Paranoid Mode). It leaves managing whether or not connections are allowed to you rather then doing it automatically. To switch back to automatic management: - open Bitdefender and click on Protection from the side-menu - click on…

Hi Raya, Please try to temporarily uninstall Antivirus Free and restart to see if this behavior persists without it. Thanks!