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bdparentalservice.exe / Parental Service Not Enabled; Running; Hogging Resources
bdparentalservice.exe is running on my machine. I didn't ask for it. I have no child profiles (all children are adults). And yet, there it is. What is it doing? Why is it there? Is this BD proprietary malware/spyware? If any one machine in our license group uses it, do all get it? My battery is very unhappy, as am I. How…
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Bitdefender Threat Scanner directory is 259GB
There are over 400 of these folders going back to 9/1. What steps should I take to clean this up and make sure it doesn't happen again? Thanks!
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Help! Every https page I open gives False Positive, even bitdefender.com
Every https page I open gives me a warning, even https://community.bitdefender.com/. I already reported the false positive, but how will I know if there is an actual threat on my computer?? It seems to be the same issue from 2018 that I read about which was resolved by reverting how https pages were being scanned. By the…
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Bitdefender Total Security 2020 causing constant read-access to my external HDD and USB ports
Hello, Ever since the last update to BDTS 2020 anything connected to my USB ports suffers from constant read-access. I know that it is being caused by BD because after many days of research and testing I found that after uninstalling BD this behavior stopped. Upon installing BD again right at the final point of its install…
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Free version - Can't uninstall completely
I have Windows 10 running Bitdefender AV Free version. Recently it wouldn't start protection. In the past I've had to uninstall and reinstall to fix this issue, however this time I can't get the app completely uninstalled. After uninstalling from System Settings\Apps, I had to run the Bitdefender Antivirus Free Uninstall…
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Latest version offline installer needed for free version!
My internet seed is very slow. Could you send me a offline installer link of free version? I have got some third party link. But I need official link for security reason.
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Code Expiration
If I buy a subscription, can I activated it any time I want? The activate code has an expiration period?
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Catalina install conflict .
Bitdefender not compatible wit current MacOS. Proceed with FULL disk access or no????
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Improving an outstanding product
As per /index.php?/topic/73953-please-refer-me-to-someone-who-can-remove-this-unwanted-subscription-as-it-is-locking-me-out-of-using-my-own-account-and-we-are-11-phone-calls-in/" rel="">this ongoing issue , I would like to give you a few suggestions on how my issue can be best addressed (or outright avoided) in the future.…
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Need license key to contact support
I am attempting to contact support via email.The form will not allow me to submit without entering a license key. I have a paid, active subscription, and it's my understanding that when BitDefender went to the subscription model, they did away with license keys. My activation code (for the subscription) does not satisfy…
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Support Page Not Submiting Nor Chat Or Email
Hello I have tried to enter this problem on the support page, the submit button is not working and the chat,email,forum, buttons are not working also. You have charged my CC card 3 days ago before my product expired. I was not giving the chance to take the offer nor did I approve the the 89.95. Now my product has expired.…
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Support Team
Why ask me the Support Team for Registration and don't gave me a useful answer? ( my product is already registered since i bought the Software) Why give the Support Team no useful answers? I asked the Support Team: Why a popup apear after 15 minutes "Bitdefender awake" I asked the Support Team: Why apear a Bitdefender ICON…