Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Gjoksi · DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH · ✭✭✭✭✭

Kommentare

  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the…
    in inpoutx64.sys detected as a malware Kommentar von Gjoksi 16. Mai
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
    in Bitdefender Endpoint Security Setup Not Compatible Windows 11 24H2 Kommentar von Gjoksi 16. Mai
  • Hello. Wait for a response here from @Alexandru_BD (who works for Bitdefender). Regards.
    in BD Support Kommentar von Gjoksi 16. Mai
  • Well, i'm glad that the workaround did the job for you. Cheers to that. 😁
    in Having issues with Bitdefender Total Security Kommentar von Gjoksi 15. Mai
  • Hello again. Now, unless you are telling me to change languages in Windows 11, well that is weird but I can try that. That is exactly what @camarie is trying to tell you. 🙂 Regards.
    in Having issues with Bitdefender Total Security Kommentar von Gjoksi 15. Mai
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
    in VPN - limit of available devices in your subscription Kommentar von Gjoksi 15. Mai
  • Hello. I believe that you will find the anwer to your question in this article: Regards.
    in What do I have to go to calendars to initiate scam alert? Kommentar von Gjoksi 15. Mai
  • Hello. This is a known issue for some users and has been discussed here (just click on "View Post"): Until final fix is released, here's the workaroud that might help you: Regards. @camarie Any news on the fix? Thanks.
    in Having issues with Bitdefender Total Security Kommentar von Gjoksi 15. Mai
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
    in Block PDFinders.exe from being downloaded? Kommentar von Gjoksi 14. Mai
  • Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security for iOS, click on Contact Support in the black box and…
    in unable to use web protection Kommentar von Gjoksi 14. Mai
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: Regards.
    in Cloudnetcheck.exe -> Trojan.GenericKDZ.106706 false positive? Kommentar von Gjoksi 13. Mai
  • Hello. Check out these articles: or and see if the steps in the articles will help you. Regards.
    in Can’t access Channel 4 iplayer Kommentar von Gjoksi 13. Mai
  • Hello. OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0 BD Total Security 27.0.35.147 Google Drive 90.0.3.0 I'm a long time Google Drive user and never (i repeat: NEVER) had any issues with the Google Drive icon and/or with the…
    in Google Drive Icon multiplying Kommentar von Gjoksi 13. Mai
  • Hello. You should try the Bitdefender Ransomware Recognition Tool: and see if you can get the appropriate decryption tool, if it exists. You could also contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone…
    in Ransomware DJVu Kommentar von Gjoksi 11. Mai
  • UPDATE: @Alexandru_BD Google Chrome 124.0.6367.202 x64 Mozilla Firefox 125.0.3 x64 Microsoft Edge 124.0.2478.80 x64 On all three browsers, i get the same error. I reported the issue to support, ticket number: 1009250381. Regards.
    in if central website has issue, where can you report it? Kommentar von Gjoksi 10. Mai
  • Hello. OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0 Google Chrome 124.0.6367.202 x64 After clicking on SUBMIT, this is the error i get: You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is…
    in if central website has issue, where can you report it? Kommentar von Gjoksi 10. Mai
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
    in Bitdefender product Kommentar von Gjoksi 10. Mai
  • Hello. Regards.
    in Can you permentantly hide Bitdefender Email "Green" protection Labels? Kommentar von Gjoksi 10. Mai
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
    in BD Internet Security Antispam off Kommentar von Gjoksi 10. Mai
  • congrats to all defenders… 🙂
    in The Defenders of the month are the Community superheroes Kommentar von Gjoksi 10. Mai
  • Hello. @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him. Regards.
    in Total Security for 5 devices, Samsung Ultra keeps saying no subscription. Kommentar von Gjoksi 10. Mai
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: Regards.
    in BitDefender detected Trojan.GenericKD.48174843! is it false positive Kommentar von Gjoksi 10. Mai
  • @Alexandru_BD Hi, Wow, that's indeed an extensive post/comment. Cheers.
    in List of BUGs to fix in the Home versions. Kommentar von Gjoksi 9. Mai
  • Hello. If you have Bitdefender Anti-Tracker installed and enabled, follow the steps from this article: If you have Bitdefender VPN installed and enabled, follow the steps from these articles: and/or Regards.
    in reCapture Issues at Checkout Kommentar von Gjoksi 5. Mai
  • Hello. You might be a victim of adware, so do the following: Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/ and…
    in False Positive? Kommentar von Gjoksi 5. Mai
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack 1000.19056.1000.0 Control Panel: Bitdefender Agent version 27.0.1.266 Control Panel: Bitdefender Total Security version 27.0.25.115 Bitdefender About: Bitdefender Total Security…
    in Misalignment between the present versions. Kommentar von Gjoksi 3. Mai
  • Hello. Just follow the steps from this article: Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with…
    in Phone Number for support Kommentar von Gjoksi 3. Mai
  • @Alexandru_BD Any news from the devs on the suggestion above? Thanks.
    in Any way to get a Devices customizable list view in Bitdefender CENTRAL? Kommentar von Gjoksi 3. Mai
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
    in Bitdefender is installed and active on my Mac mini but is missing from Central Kommentar von Gjoksi 3. Mai
  • Hello. It seems that you are not the only user with this issue, as it was reported before: My specs: Asus X551CA Core i3-3217U 1.8GHz, Intel HD Graphics 4000, 4GB DDR3, 120GB SATA-III SSD OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4355 Experience Windows Feature Experience Pack…
    in Epson scanner runs very slowly Kommentar von Gjoksi 3. Mai
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