Can't open links

misclee

I just installed bitdefender and cannot open any links in google. please advise. thank you

Flexx

https://community.bitdefender.com/en/discussion/100509/cant-open-links

Reset your Google Chrome browser: https://support.google.com/chrome/answer/3296214?hl=en

If the issue persists, kindly perform the following steps and see if they help in any way:

1) Uninstall the Bitdefender product using the Add/Remove Programs option in Windows.

2) To remove any remaining files, download and run the Bitdefender product uninstaller from this link: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2023_Uninstall_Tool.exe

3) Remove devices from your online Bitdefender Central: https://www.bitdefender.com/consumer/support/answer/2795/

4) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

5) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

6) Install Bitdefender on your device: https://www.bitdefender.com/consumer/support/answer/2844/

If the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards