General Topics

General Topics

Can't open links

I just installed bitdefender and cannot open any links in google. please advise. thank you

Best Answer

  • mod
    Answer ✓

    Reset your Google Chrome browser: https://support.google.com/chrome/answer/3296214?hl=en

    If the issue persists, kindly perform the following steps and see if they help in any way:

    1) Uninstall the Bitdefender product using the Add/Remove Programs option in Windows.

    2) To remove any remaining files, download and run the Bitdefender product uninstaller from this link: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2023_Uninstall_Tool.exe

    3) Remove devices from your online Bitdefender Central: https://www.bitdefender.com/consumer/support/answer/2795/

    4) Open the Run command and execute the following commands one by one:

    temp – delete all the files in the folder.

    %temp% – delete all the files in the folder.

    prefetch – delete all the files in the folder.

    5) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

    6) Install Bitdefender on your device: https://www.bitdefender.com/consumer/support/answer/2844/

    If the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chatcall or email.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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