Malware

caederi

Malware purporting to be McAfee has infected my laptop. I ran a full BD scan and it's still there. What to do?

caederi

Very helpful and very prompt. Thank you very much.

Alexandru_BD

Hello @caederi,

That's most likely a fake infection notification and not actual malware. Head to the links below to find out how to get rid of these pop-ups:

https://www.mcafee.com/support/s/article/000001899?language=en_US

https://www.bitdefender.com/consumer/support/answer/2574/

In short, to resolve the issue you are facing, uninstall any unknown programs and browser add-ons from your computer, revoke Web Push permissions for the sites allowed to display messages on your screen, reset your browser and install an ad blocker. 🙂
Bitdefender cannot take any direct measures related to this type of notifications, such as adware that you agreed on or something you enabled, like site setting, site notification, redirects in your browser or installed toolbars, extensions or applications. But it will protect you from threats in the event you try to access any links in such notifications.

For future reference, here are some of the signs that you may have adware on your device:

• Your browser begins to crawl
• Adverts are being displayed in places they should not be
• You see pop-up or pop-under ads regularly
• Clicking on website links takes you to unrelated websites
• The browser crashes
• Your web browser homepage has changed suddenly
• New plugins, toolbars, and extensions populate your browser
• You notice that web pages you visited before aren’t loading properly
• Software is downloaded on its own

Regards,

Alex