Can't download

Wayne BitDefender User 11 2024 · 2024-11-24T09:51:20+00:00

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Wayne BitDefender User 11 2024

Everytime I try to download, a message appear that the file has fail a virus scan, but I can't work out what is scanning the file! I'm using Windows 10

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Flexx

https://community.bitdefender.com/en/discussion/102292/cant-download

I promoted you to Level 2. Can you share the screenshot with us?

Regards

Alexandru_BD

Hi,

Yes, a screenshot would prove very useful, because:

it's unclear if this happens with any download
it's unclear if you are trying to download the same file all over again
there's no "virus scan", but possibly a virus/malware that was discovered during the scan
what is scanning the file - well, that would be the antivirus, wouldn't it? 🙂
we need to find out what detection this is

Regards

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