Uninstall trial after full product install

I had the trial version of Total Security installed on Win 11, then installed the full version. I still get the "x days left" warning, but can't seem to uninstall just the trial without uninstalling the whole thing.

Some functions of the full version aren't working, specifically access to firewall rules.

Answers

  • Hello @iPinque,

    First, where exactly do you see this message, is it in Central? If Bitdefender on your device displays that you are protected, then this means that the paid version has been successfully installed. The trial will be removed automatically from your account when it expires. However, if your device is still protected by the trial version, then you'll have to allocate it to the paid subscription manually, by following the steps described in this article:

    https://www.bitdefender.com/consumer/support/answer/34264/

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user