No Network After Installation On Windows 7 64bits

digrouz
digrouz
in Bitdefender 2010 products

Yesterday I've upgraded my Operating system to Windows Seven Ultimate 64 Bit. So it's a fresh install on which no antivirus or firewall were installed. I've decided to install Bitdefender Internet Security Suite as I've a registred key. Installaation was done successfully but after reboot I've no network connection unless I disable the firewall in bit defender. Am I missing something?

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭

    Hello digrouz,


    This sittuation requires further investigation . Please follow the steps from the next BitDefender article:http://www.bitdefender.com/KB389 and send us back a reply to the email that we have sent you, with the following reports attached : "sysdump.tar", "bdfileinfo.log" and "bdregnode.reg".


    Thank you .

  • digrouz
    digrouz

    Hello Alex Stanciu,


    It's done, you should find the files in the inbox. Note that Ii've disabled the firewall to be able to connect on internet. I don't know if you need that I run the tools with the firewall enabled?


    Thanks in advance for your help

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