Since yesterday, I have had problems with BitDefender 2010 on my desktop computer.
When trying to access the internet via Internet Explorer, I got a popup from BitDefender Active Virus Control, saying that BitDefender had blocked Windows Internet Explorer as a potentially malicious or infected application. I was invited to give the option to allow the programme if I trusted it, but I was not allowed into Internet Explorer by BitDefender even when I pressed the allow option.
The same thing happened when I tried to get online with my other browser, Firefox.
After rebooting my computer, I was able to use Internet Explorer (and it seemed to work fine), but this was only because BitDefender was for some reason switched off. When I opened BitDefender, I got a message saying that BitDefender services were switched off and that the computer needed to be rebooted before they could start again.
After rebooting again, BitDefender was working once again, but it was also denying me access to the internet.
Opening BitDefender, I saw a list of "Critical Microsoft Updates" that needed to be installed:
1. Security Update for Windows XP (KB975713)
2. Security Update for Windows XP (KB978037)
3. Security Update for Windows XP (KB978037)
4. Security Update for Windows XP (KB978251)
5. Security Update for Windows XP (KB975560)
6. Cumulative Security Update for ActiveX Killbits for Windows XP (KB978262)
7. Security Update for Windows XP (KB977914)
8. Security Update for Windows XP (KB971468)
9. Security Update for Windows XP (KB978706)
10. Windows Malicious Software Removal Tool - February 2010 (KB890830)
But, obviously, it was not possible to install those updates because BitDefender would not allow me to get online.
I have done thorough scans with BitDefender and MalwareBytes, and both programmes reported no infected or suspicious items.
I would be grateful for any advice.