My Online Scanner Shows No Activity
I have used bitdefender on the same computer before without any problem. Now, as I use the online scanner, it goes well until updating the antivirus engine, and the antivirus signature. Both reached 100%, and it just stop there! No more activity. The only button that is there is only cancel.
What is going wrong? How can I solve this? I tried this twice and it gives the same result (I cancel it, as cancel button is the only button available) and restart, with the same result).
Help, please!
Comments
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I have used bitdefender on the same computer before without any problem. Now, as I use the online scanner, it goes well until updating the antivirus engine, and the antivirus signature. Both reached 100%, and it just stop there! No more activity. The only button that is there is only cancel.
What is going wrong? How can I solve this? I tried this twice and it gives the same result (I cancel it, as cancel button is the only button available) and restart, with the same result).
Help, please!
I would like to know the answer to this as well. I have used the online scanner numerous times in the past without any issues. I have tried removing the add-on controls and allowing the active-x control to re-install the online scanner. That did not work either. I have tried both changing the folders to scan as well as leaving the default settings. Either way will start the download process. Both status bars reach 100% and freeze. I've let it sit for a LONG time and it never does anything. Hitting cancel does nothing either (other than grey out the cancel button). I end up having to end the task through the task manager.
I'm guessing there are a lot more than just 2 of us having this issue.0 -
Hi
Sorry for the delayed reply.
Use the Quick Scanner to scan you machine:
http://quickscan.bitdefender.com
Thank you.0
