Activation/registration Problem

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Comments

  • eurgbp2011
    eurgbp2011
    edited May 2011

    can't register also, firewall blocks itself

  • Unknown
    Unknown
    edited May 2011

    Hi Eugene,


    Not sure what what you mean by "Firewall blocks itself". Can you please provide more info and a screenshot of the notification / error you receive ?


    Regards,

  • eem1234
    eem1234

    Hello,


    Bought BD Internet Security 2011.


    Have Windows 7 Professional 64 bit.


    "Product activation failed... no internet connection detected".


    Called on sunday May 22nd to get solution at 954-928-2780. They were uanble to solve account registration issue over the phone. Entered all command prompts instructed but none worked.


    I was told a solution would be e-mailed in 24-48 hours at cmaso@prtc.net.


    It's been over a week and nothing has been received.


    Please send solution to eem1234@hotmail.com and/or cmaso@prtc.net.


    Thank you for your time.

  • Unknown
    Unknown

    Hello,


    I have answer your ticket ID: 201105231000957 and sent you instructions on how to resolve the issue you encounter. Please confirm via email that the issue is now resolved.


    Best regards,

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