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Bitdefender Failed Because Bitdefender Could Not Connect To The Bitdefender Servers. You Can Activat

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I installed internet security 2010 after uninstalling norton internet security 2009 and I received the error above. Is there any work around or patch to be able to connect to the server so my registration process will be successful. Please reply.


System: Toshiba laptop with windows 7 64 bit version 4 gigabytes ram 500 gigabyte hdd

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  • I installed internet security 2010 after uninstalling norton internet security 2009 and I received the error above. Is there any work around or patch to be able to connect to the server so my registration process will be successful. Please reply.


    System: Toshiba laptop with windows 7 64 bit version 4 gigabytes ram 500 gigabyte hdd


    Hi rtega1,


    Did you fully uninstall Norton?


    You don't have any other anti-malware?


    With older Norton soft I had to use Cccleaner to deinstall it completely, using the safe mode ( an extra boring manipulation ) and fumble in the registry basis.


    I do not recommend to modify the registry basis, unless it is necessary - but you can check with CCleaner (or other) if you still find old Norton keys, dll, that should not be there. (I used it to get rid off a Nero soft that prevented me from installing another one.)


    To be used with caution anyway.


    Maybe a bd tech will send you a fix soon. :huh:


    Regards


    :)


    L.