Update Error
As I try to update Bitdefendero 2010 Total Security, the updater shows progress while downloading the update, be it 3214, or 126kbs. After a good 5 or 10 minutes of trying to download, the updater suddenly re-starts the download. After a few attempts, it stops with a red exclamation sign, but no error report or anything of the sort.
Comments
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Hello,
Please follow the steps below and send me the generated log file:
1. Download this file:
http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe
2. Locate and open 'Sysdump.exe'
3. A command prompt window will appear on your screen. Please note that the information gathering process can take several minutes therefore please wait until the window disappear by itself.
4. The result will be the file called 'SYSDUMP.TAR'
5. When you have the sysdump.tar please upload it HERE
6. Include a DETAILED description of the issue you encounter: reproduce the steps you take until the issue occur and, if possible, enclose a screenshot of any error message you receive.
7. Send me a PM (Private Message) with the download link and one for the topic you started.
Looking forward to your answer!0
