Problem With Account Bitdefender

vanquangttb48

I can`t view my licenses in my account when go on https://my.bitdefender.com/. when I click “View my licenses” brower load a time, after show “control panel” same just login

George R.

Hello Van Quang,

It seems that you have a large number of license keys under your current account. Are you a reseller by any chance?

Can you also send a screenshot of the MyAccount screen via PM?

I am looking forward to hearing from you.

vanquangttb48

Hello Van Quang,

It seems that you have a large number of license keys under your current account. Are you a reseller by any chance?

Can you also send a screenshot of the MyAccount screen via PM?

I am looking forward to hearing from you.

why you know my account has multiple licenses. that the personal nature of my own. There are no straight answer to the problem I'm having?

ltwtechav

Hi George,

I am facing the same problem also. Our company is having quite a number of computers. I am not able to view the license key, is there anywhere I can solve this problem. Thank you.

Hello Van Quang,

It seems that you have a large number of license keys under your current account. Are you a reseller by any chance?

Can you also send a screenshot of the MyAccount screen via PM?

I am looking forward to hearing from you.

George R.

Hello,

I have sent additional follow-up emails requesting information that will help us determine why you are encountering this issue with the new MyAccount interface.

Please let me know if you have any additional questions.